Direct Alerts Online Security


Online Banking Alerts

As digital banking usages continue to rise, staying in the know on all activities within your Online Banking account is crucial. By setting up Online Banking Alerts, you can receive automatic alerts by text or email when certain activities are recorded on your account. This will ensure you are the first to know of any suspicious activity or transactions that occur.

The following alerts are available to you as a member:

  • Personal Access Code Changed
  • New Payee Added
  • Online Banking Account Locked out – Incorrect PAC
  • Online Banking Account Locked out – Incorrect Answer to Security Question
  • Online Login
  • Interac® Online Payment Authorized
  • Interac® e-Transfer Recipient Added
  • New Message

To Learn how to set up your Online Banking Alerts on your Mobile Device, watch this video:

To Learn how to set up your Online Banking Alerts on your Desktop, watch this video:

 

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Online Banking Alerts

Received an online banking alert about unauthorized changes and wondering what to do?

Call the following:

During business hours
506-622-4532

Outside of Business hours
1-888-CREDIT-U (273-3488)