Online Banking

What if you only had time to do your banking at night? Not a problem. You can check your account balances, pay bills, transfer funds and more – any time, from anywhere – with online banking. Enjoy the convenience of 24/7 access to your personal or business accounts.

     •  Available on both personal and business accounts
     •  Convenient, internet access at home or office
     •  24-hour access, 7 days a week
     •  Quick, Easy - arrange by phone
     •  Obtain information and complete transactions even when branch is closed
     •  Secure with Personal Access Code (PAC) and high level of encryption

Functionality:

  • View account balances
  • Pay and manage bills
  • Set up scheduled bill payments
  • Transfer money between accounts
  • Send an Interac® e-Transfer
  • Find a branch
  • Find an ATM
  • Apply for a loan
  • View up to date rates
  • Order cheques
  • Change contact information
  • Change personal access code
  • Open a new account
  • Check investments
  • Stop payments

Security Features

  • Multiple logins: You will be required to log in to your Credit Union Collabria MasterCard® and Credential Direct® accounts using unique usernames and passwords. This added layer of security ensures your money is safe.
  • Security precautions: We take many precautions to protect your online banking environment and ensure your information is safe. Our online banking service is secured with commercial site security encryption. If you have an older browser that only supports ‘weaker’ encryption, you will need to upgrade your browser before using our online banking service.
  • Time-out: To protect your information, your online banking session will end automatically if there has been no activity for 15 minutes.

Direct Banking Alerts

Your bank accounts can never be too safe. For added protection we've added a feature that automatically sends you an email and/or text message to your mobile device and/or computer to alert you of certain changes to your account made through online banking. You can contact us if the changes need to be addressed. Remember, anytime you suspect that your account information has been compromised, report it to us immediately and always remember to review your account statements.

Sign up for online banking alerts to be notified of important activity on your account with Direct Alerts.

Mobile Banking

With Mobile Banking, you'll have your account information anytime, anywhere. Mobile Banking is simple, safe and for use with mobile phone. Learn more about your mobile baning options. Click here


Technical Assistance

Call: 1-888-CREDIT-U(273-3488) or
email: techsupport@sonomaservices.com

®The Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.

® Interac is a registered trademark owned by Interac Inc., under license.

® Credential is a registered mark owned by Aviso Wealth Inc. and is used under license.