COVID-19 Update

Your health and safety is important to us

The health and safety of our members, employees, families and communities are our top concern. We are pleased to serve our members from 9:30am to 4:00pm at the Water St Branch and the Pleasant St Branch but continue to encourage our members to perform their everyday banking online or at an ATM, where possible. Staff can also assist members at an ATM during these hours if needed.

The Beaubear Credit Union team continues to be available Mon - Wed from 9:00am - 4:00pm and Thurs & Fri from 9:00am -5:00pm to  support our members by phone and digitally. We encourage members to access their everyday banking by phone, online, mobile app and at an ATM. If you are unable to do so, please contact us for assistance. Call 506-622-4532 or email: beaubear@beaubear.ca

 

CPRP-COVID Payment Relief Program Expand/Collapse

We understand that you may be experiencing financial hardship as a result of COVID-19. We are working diligently to minimize impact for members and are here to support during this difficult time.

We are committed to working with personal and small business members on an individual basis to provide flexible solutions to help those have been impacted by the financial challenges associated with COVID-19.

To support this, we are offering several options for members. We encourage you to reach out to us directly to discuss your individual situation to determine the best solution for you.

FOR INDIVIDUALS

Mortgages
Members holding residential mortgages may be eligible for a deferral of payments for up to six-months.

Term Loans
Members with personal term loans may be eligible for a deferral of payments for up to six-months.

Lines of Credit
Lines of credit and increases to personal lines of credit are available on an individual member basis.
An Emergency Line of Credit may be available to members who hold existing mortgages with us.

FOR BUSINESSES

Business members may be eligible for a deferral on their line of credit, loan and mortgage payments for up to six-months.

Contact Us

If you have been directly impacted by COVID-19 and are facing financial challenges, please reach out by contacting us at 506-622-4532 or beaubear@beaubear.ca. You may also complete the Financial Relief Form (save the completed form as a PDF before emailing)  and email it to us at beaubear@beaubear.ca  and we will follow up with you directly.

We are committed to working through this together!
GENERAL INQUIRIES: 506-622-4532

COMMERCIAL ACCOUNTS:
LORIE ANN RICHARD 622-9318
DAWN HANNAH 622-9320

PERSONAL ACCOUNT MRGS:
CATHY MACDONALD 622-9321
KYLA MAZEROLLE 622-6916

Changes to our Branch Network Hours Expand/Collapse

We have made temporary changes to our branch network. Please click here for more information.

We encourage members to access their everyday banking by phone, online, mobile app and at an ATM. For any inquiries you can also reach us here:

Digital Banking Options Expand/Collapse

You can also access your account 24/7 through our Beaubear Credit Union mobile app and online banking. Online banking and our mobile app offers you a safe, secure and easy way to complete your day-to-day banking needs such as:

  • Check account balances
  • View recent transactions
  • Make bill payments
  • Send an Interac e-Transfer®
  • Transfer money between your accounts
  • Deposit cheques

Please click here to sign in to your online banking account. If you are not currently registered for online banking you can sign up for access here. Or you can call us at 506-622-4532 and a member of our team would be happy to assist you with this.

New to online options? Here are How-To Videos and Guides to help:

We have created a convenient page of tutorials to help you navigate our online banking options. Click here

Mobile Banking App: A short video about our mobile app and how easy it is to access your finances online.
Online Access: An overview of online banking and how to access to your account 24/7.

Protect Yourself from Fraud Expand/Collapse

Unfortunately, scammers will try to take advantage of situations like this.  Please remember that we will never send you unsolicited emails asking for personal identification such as passwords, PINs, social insurance number, credit card or account information.  Beaubear Credit Union wants you to know that we take the safety and security of your information seriously.  If you ever receive an email that appears to be from someone at our branch, please call 506-622-4532 or send us an email beaubear@beaubear.ca  to confirm whether the email is legitimate before responding.

We’re here to serve you

If you have questions about your banking services, we’re here to support you.  Please contact us using the method that works best for you.

Note: The health and safety of our people, clients and visitors is our top priority. We kindly ask that you do not come into our office if you are experiencing flu-like symptoms; you have travelled outside of Canada (including the US) in the last 14 days; or you know or suspect you have been in close contact with someone who has been diagnosed with COVID-19. We would be pleased to connect with you by email, phone or video conference. Thank you for your understanding and cooperation.

We also want to assure you that we are taking additional precautions to keep our branches clean including implementing deeper cleaning procedures and are in the process of providing additional hand sanitizers. We are actively monitoring the situation and will take guidance from public health authorities as we look to keeping you informed.

For more information on COVID-19, please visit the following websites:

New Brunswick Public Health

World Health Organization (WHO)

Government Travel Advice and Advisories